Fulfillment & Shipping Policy

As a service-based events business, JNSQ does not typically offer physical product delivery. However, the following applies where relevant:

Event Tickets and Confirmations

Tickets and booking confirmations are delivered via email upon successful purchase or registration.
If you have not received your ticket within 1 hour of booking, please contact us at [your email/contact page].

Merchandise or Gift Packages (if applicable)

If physical items (such as merchandise or guest packages) are sold or distributed, shipping details including costs, delivery timeframe, and tracking info will be provided at checkout.
JNSQ is not liable for delivery delays due to third-party couriers, but we will assist in resolving any issues.

Terms and Conditions

By purchasing a ticket or booking services with JNSQ, you agree to the following terms:

Services & Payments

All event services, including private planning and production, require full payment prior to commencement.
JNSQ reserves the right to cancel bookings that are unpaid or overdue.

Event Participation

Guests must be 18+ unless otherwise specified.
We reserve the right to refuse entry or remove individuals who exhibit disruptive or unsafe behavior.

Intellectual Property & Content

All content created by JNSQ (branding, event design, photography, etc.) remains our intellectual property unless otherwise agreed in writing.
Guests and clients may not use event visuals or materials for commercial use without permission.

Liability

JNSQ is not responsible for personal items lost or damaged during events.
While we take all reasonable precautions, we are not liable for accidents, injury, or damage resulting from third-party suppliers or force majeure events.

Changes to Terms

• JNSQ reserves the right to amend these policies at any time. Updated versions will be published on our website.

Event Tickets

All ticket sales for JNSQ events are final and non-refundable, unless the event is cancelled by JNSQ.
In the event of cancellation, guests will be notified via email and offered either a full refund or a ticket transfer to a future event (subject to availability).
Tickets may be transferable upon request with at least 48 hours' notice and written approval from our team.

Private & Corporate Event Services

All services must be paid for in full prior to the event date.
Cancellations made more than 30 days in advance may be eligible for a partial refund (subject to a 25% cancellation fee to cover planning and administrative costs).
Cancellations made within 30 days of the event will not be eligible for a refund.
In case of force majeure or unforeseen circumstances (e.g., government restrictions, extreme weather), JNSQ reserves the right to reschedule or modify services with as much notice as possible.